Refund Policy

Introduction

We want you to be completely satisfied with our service. If you're not happy with your purchase, we offer a straightforward refund policy to ensure your peace of mind.

Eligibility for Refunds

• Refund requests must be made within 7 days of purchase.
• Less than 50% of purchased credits must have been used.

How to Request a Refund

1. Contact our support team via email at support@i2v.ai.
2. Provide your order number and a brief reason for the refund request.
3. Our team will review your request and respond within 2–3 business days.

Processing Time

Once approved, refunds will be processed within 5–7 business days and credited back to your original payment method.

Policy Changes

We reserve the right to modify this refund policy at any time. Changes will take effect immediately upon posting on our website.